Waiting on Your SASSA R350? How to Check the Status Online

So you applied for the special COVID-19 Social Relief of Distress Grant of R350 per month, but you haven’t received payment yet. Don’t worry, you’re not alone. With over 6 million applications received, SASSA is struggling to verify everyone and issue payments promptly. But there are a few ways you can check on the status of your application and see where you are in the process without having to call the SASSA helpline. In this article, we’ll walk you through how to check your SASSA R350 status online so you have the latest information on when you can expect your payment to come through. The waiting and uncertainty can be frustrating, but with some patience and these online tools, you’ll get clarity on your application status in no time.

What Is the SASSA R350 COVID-19 Grant?

The SASSA R350 COVID-19 grant provides temporary financial relief for South Africans who are unemployed or have lost income due to the pandemic. If you meet the eligibility criteria, you can apply to receive R350 per month for six months to help cover essential expenses like food and transportation.

To qualify, you must:

  • Be a South African citizen, permanent resident or refugee registered with Home Affairs
  • Be between 18 and 59 years of age
  • Not be receiving any other form of social grant
  • Not be receiving an unemployment insurance benefit
  • Have a total monthly income of R5,500 or less, if you’re single, or a combined income of R11,000 or less, if you’re part of a multi-person household

To check the status of your application or payment, visit and click “R350 Grant Status.” You’ll need to enter your ID number, cell phone number, name and surname to log in. Once logged in, you’ll see the application stage, payment date, or reason for rejection.

If your application was denied, don’t lose hope! Double check that you meet all eligibility criteria and reapply. The grant administrators want to help as many people as possible, so work with them to get your application approved.

The R350 COVID-19 grant can be a lifeline during this difficult time. Stay up to date with your application status and payments to get all of the relief you’re entitled to. Every bit helps when you’re struggling with loss of income, so persist and don’t give up! There are people and resources to help you through this.

Who Is Eligible for the R350 Grant?

To qualify for the R350 social relief grant, you need to meet certain criteria.

  1. You must be between 18 and 59 years of age. This grant is meant to support working-age individuals during this difficult time.
  2. You must be unemployed or have lost your source of income. If COVID-19 has caused you to lose your job or much of your income, you likely qualify. However, you still need to provide information showing your change in financial circumstances.
  3. You must have a South African ID or valid passport. You will need to provide documentation proving your identity and citizenship status.
  4. You must have a bank account. The SASSA grant is paid directly into recipients’ bank accounts, so you will need to provide your account details. If you do not currently have a bank account, you will need to open one in order to receive the funds.
  5. Your income must fall below a certain threshold. SASSA evaluates applicants’ income and assets to determine eligibility. If your monthly income has dropped below R5,000 per month due to COVID-19, you will likely qualify for the relief grant.
  6. You must not be receiving any other form of government assistance. Applicants cannot be recipients of an existing social grant, UIF benefits, NSFAS bursary, or any other state support. The R350 grant aims to help those with no other means of assistance.

If you meet these criteria, you qualify for the special COVID-19 Social Relief of Distress grant. The easiest way to check your application status or submit an appeal is on the SASSA website. There you can monitor your application, see if any documents are outstanding, check payment dates, and more.

How to Check Your SASSA R350 Application Status

To check on the status of your SASSA R350 COVID-19 grant application, you can do so online via the SASSA website. Follow these simple steps:

Visit the SASSA Website

Go to, the official website of the South African Social Security Agency (SASSA). Look for the link to check your application status.

Enter Your Details

You will need to provide some personal information to access your application status. This includes your ID or passport number, cell phone number, name and surname. Make sure you enter these details accurately.

Check Your Application Status

Once you’ve entered your details, the status of your R350 grant application will be displayed. This will show one of the following:

  • Pending: Your application is still being processed.
  • Approved. Your application has been approved and your grant will be paid. The payment date will also be shown.
  • Rejected. Unfortunately your application has been rejected. A reason for the rejection will be provided e.g. failing the means test. You have the right to appeal this decision.

Next Steps

If your application is still pending, continue to check the status regularly for updates. If approved, ensure your payment details including bank account number are correct so you receive your money. If rejected, you can lodge an appeal online or at your nearest SASSA office. Provide any additional information to support your appeal.

SASSA aims to process applications and appeals timeously but due to high volumes there may be delays. Continue to check online and remain patient – you will be notified once there are any updates regarding your application status. Stay positive!

Troubleshooting Tips if Your R350 Status Is Pending

If your SASSA R350 status is still pending, don’t worry – there are a few things you can try to resolve any issues and get your grant approved.

Check Your Application Details

Double check that all the information you submitted in your application is correct. Make sure your name, ID number, bank details and any other personal information are accurate. Even small errors can delay your application, so verify everything is right.

Follow Up On Incomplete Applications

If your application is marked “incomplete”, contact your nearest SASSA office to find out what information or documents are still needed. Provide anything requested as soon as possible to avoid further delays.

Visit Your Local SASSA Office

If you’ve checked your application details and provided any missing information but your status is still pending, pay a visit to your local SASSA office. Speak to ar agent in person about your application and grant status. They should be able to look into your case, determine if there are any issues, and ideally approve your application on the spot if everything is in order.

Call the SASSA Customer Contact Center

You can also call SASSA’s toll-free Customer Contact Center on 0800 60 10 11 to enquire about your R350 application status. Provide your name, ID number and any other details requested. An agent should be able to check on your application, see why it’s still pending and advise what needs to be done to resolve it.

With some patience and perseverance, you’ll get to the bottom of your pending status and have your R350 approved and paid. Don’t get discouraged – many applications can take time to process, so keep following up and providing any information needed until your grant is finalized. The extra money will be worth the wait!

When to Expect Your R350 Grant Payout

So you’ve applied for the COVID-19 Social Relief of Distress (SRD) grant of R350 per month and now you’re waiting to receive payment. The South African Social Security Agency (SASSA) processes millions of grant applications each month, so it can take time. But don’t worry, your payment should be on its way soon.

SASSA aims to pay approved SRD grants within 21 days of application. However, due to the high volume of applications, it may take longer. As a guide:

  • If your application was approved in the first week of the month, expect payment around the 15th.
  • If approved in the second week, expect payment around the 22nd.
  • For the third week, expect payment around month-end.
  • If approved in the final week, expect payment in the first or second week of the following month.

These timelines can vary, so the best way to check the status of your R350 grant is on the SASSA website. You’ll need your ID number and cell phone number used in your application. Once approved, the payment can take 3 to 5 days to reflect in your bank account or at the post office, so keep checking!

The R350 grant is paid for each month you remain eligible, for up to 6 months. To continue receiving the grant after 6 months, you need to reapply. SASSA will send an SMS reminder before your final payment to prompt you to reapply. Make sure your contact details are up to date to receive this SMS and any payment notifications.

While waiting for your first payment, prepare by setting up a separate bank account to receive the funds. That way, you can easily keep track of the deposits and budget the money to meet essential needs like food, transportation and medications during this difficult time. Stay strong-the R350 grant can provide much needed relief until you’re able to find work again.


So there you have it – a quick guide on how to check your SASSA R350 status online. Even though the process can feel tedious and time-consuming, knowing your payment status provides peace of mind. While technology has made things easier in many ways, for many the online system still feels complicated to navigate. But stick with it, take your time, and don’t get discouraged. That R350 can make a big difference, so do what you need to access information about your payment. If all else fails, you can try visiting your nearest SASSA office to get help checking on the status in person. Stay positive – that money is coming your way!

Similar Posts

Maak 'n opvolg-bydrae

Jou e-posadres sal nie gepubliseer word nie. Verpligte velde word met * aangedui