How to Check SASSA Status

How to Check SASSA Status: A Comprehensive Guide

If you are a SASSA beneficiary or a social grants applicant in South Africa, staying informed about your application’s status is crucial. The South African Social Security Agency (SASSA) plays a pivotal role in the country’s social welfare by providing grants to children, older persons, and people with disabilities who are in need of support. For those who rely on these grants, knowing how to check your SASSA status is a key way to ensure that you receive the benefits you are entitled to.

This comprehensive guide will walk you through everything you need to know about SASSA and the various methods available to check the status of your application.

What is SASSA?

The South African Social Security Agency (SASSA) is a governmental agency responsible for distributing social grants on behalf of the Department of Social Development. Social grants are a crucial part of South Africa’s social safety net and are aimed at addressing poverty and food insecurity. This includes financial aid for children, older persons, various categories of disability, and social relief of distress.

Overview of Different Types of Social Grants Available

SASSA offers a range of grants, each designed to cater to different needs. Here are the main types:

  • Old Age Pension: This grant is for older persons aged 60 and above who are not eligible for a pension from the Department of Labour.
  • Disability Grant: This grant is for individuals who are unable to support themselves due to a physical or mental disability.
  • Child Support Grant: Aimed at providing for children’s basic needs, this grant targets the primary caregiver of the child.
  • Foster Child Grant: Issued to foster parents who care for children, but who do not get a child support grant.
  • Care Dependency Grant: For individuals who require full-time care or assistance on a permanent basis.
  • War Veteran’s Grant: This grant is available to military veterans who have a level of disability due to injuries sustained in the line of duty.

These grants are essential for millions of South Africans. Therefore, knowing how to check the status of your SASSA application is crucial.

Why is Checking SASSA Status Important?

Keeping track of your SASSA status is important for several reasons. First, it provides peace of mind by assuring you that your application or grant is in the process of being reviewed or is active. Moreover, should there be any issues with your application, knowing its status will enable you to address them promptly and efficiently. Additionally, it can help with budgeting and planning, as the grants often play a significant role in the financial stability of beneficiaries.

Benefits of Knowing SASSA Status

  • Peace of mind in knowing your application is being processed.
  • Early detection of any issues that need to be addressed.
  • Planning for your budget and financial needs according to the expected grant amount.
  • Preventing unnecessary travel or waiting in long queues by knowing the right time to visit a SASSA office.
  • Staying informed about any changes in grant-related policies that may impact you.

Ways to Check SASSA Status

There are multiple methods available to check the status of your SASSA grant or application. These include checking online, using mobile services, or contacting SASSA directly.

Online Methods

1. The SASSA Website

You can visit the official SASSA website and navigate through the application status page. This method requires access to a computer or smartphone with internet connectivity.

  • Go to the SASSA website.
  • Look for the “Check Your Application Status” or “My Grants” section.
  • Enter your ID number and follow the prompts to view your SASSA status.

2. MySASSA Portal

The MySASSA portal is a secure online platform that allows you to manage your SASSA grants and personal information. You can register for an account, and once logged in, you can check the status of your application.

  • Visit the MySASSA portal.
  • Log in to your MySASSA account using your username and password.
  • Navigate to the section related to application status.

SMS Methods

You can check your SASSA status through SMS by using USSD codes or keywords.

USSD Codes

Dial the USSD code specific to SASSA Grants (1203210#).

  • Follow the USSD’s menu prompts to check your application status.

SMS Keywords

You can send an SMS with a specific keyword to a designated number to check your status. For example, sending “STATUS” to the number 31981 from your registered mobile number.

Phone Methods

You can also check your SASSA status by calling the SASSA helpline or visiting a SASSA regional office.

  • SASSA Helpline: Dial the SASSA helpline and follow the voice prompts to check your status.
  • Regional Offices: You can visit your nearest SASSA regional office and ask an official to check your status.

Each method has its benefits and is tailored to different user needs. For those with internet access, online methods may be the most convenient. On the other hand, SMS and phone services provide accessible options for those with basic mobile phones.

Step-by-Step Guide to Checking SASSA Status

Here’s a step-by-step guide for each method to check your SASSA status:

Online Check (SASSA Website)

  1. Open your internet browser and go to the official SASSA website.
  2. Look for the section that allows you to check your application status or manage your grants.
  3. Enter your South African ID number (or the ID number for the person you’re enquiring about).
  4. Follow the on-screen prompts to view the status of your SASSA grant or application.

MySASSA Portal

  1. If you haven’t already, register for an account on the MySASSA portal by providing your personal details, including your ID or passport number.
  2. Once your registration is complete and you’re logged in, navigate to the ‘Application Status’ section.
  3. Enter the required information, which will typically include your ID number.
  4. Review the status of your SASSA application.

SMS Check (USSD codes and Keywords)

USSD Codes

  1. Dial 1203210# from your mobile phone.
  2. Follow the menu options and enter your personal details when prompted.
  3. Select the relevant option to check your SASSA status. The process will vary based on the grant you’ve applied for.

SMS Keywords

  1. Ensure you have your registered mobile phone with you.
  2. Compose a new SMS and type “STATUS” in the message field.
  3. Send the SMS to the number 31981.
  4. Wait for a response, which should provide the current status of your SASSA application.

Phone Check (SASSA Helpline)

  1. Dial the SASSA helpline number, which is 0800 60 10 11.
  2. Listen to the voice prompts for the option to check your SASSA status and follow the instructions.
  3. When prompted, provide your personal details as requested by the automated system to complete the check.

Visiting a SASSA Office

  1. Find the address and operating hours of your nearest SASSA regional office.
  2. Visit the office and inform the receptionist or officer that you’d like to check on the status of your application.
  3. The officer will assist you by either checking your status on the system or directing you to a proper channel to do so.

Each method is designed to be user-friendly but may require different levels of technical proficiency and personal information.

Troubleshooting and FAQs

Common Issues Faced When Checking SASSA Status

  • Invalid personal details: Ensure you’re entering the correct ID number or other required personal information that matches your application.
  • No response: If you’re not receiving a response, double-check that you’re using the correct USSD code, keyword, or sending an SMS from your registered mobile number.
  • Online account issues: If you’re experiencing issues with the MySASSA portal, use the provided support channels to obtain assistance or reset your account.


Can I check the status of multiple applications (e.g., multiple child applications) using the same method?

Yes, most checking methods allow you to provide the necessary details to check on the status of multiple applications if they are tied to the same beneficiary (e.g., the same ID number for the primary caregiver).

What should I do if the status check indicates a problem or a delay?

Contact SASSA immediately through their designated communication channels. It’s important to address issues promptly to minimize the impact on the processing of your application.

Can I authorize someone else to check my SASSA status on my behalf?

Yes, you can authorize someone else to check your SASSA status, but they will typically need certain documentation or permission that the SASSA officials will specify.


Staying informed about your SASSA status is an important aspect of benefiting from the social grants system. This comprehensive guide should equip you with the knowledge to check on your application or grant status using various methods. Remember, regular checks can provide peace of mind, help address issues early, and ensure that you receive the support you’re entitled to. If you’re experiencing any challenges, don’t hesitate to reach out to SASSA for assistance. With the right information and access to the available tools, managing your SASSA status can be a straightforward process that empowers you in managing your financial well-being.

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